After a number of years of having my Lexus LX470 maintained by the dealer I searched for a less expensive alternative. I interviewed a number of shops that were Lexus qualified and based on the interviews I decided that the Mechanics Direct would be my best choice. Their mechanic training certificates indicated proper training, the front office staff seemed knowledgeable and able to relate to not-so-mechanically-inclined customers. The company appeared to be well organized and efficiently run and should be able to provide support well into the future. Mitchell (owner) was friendly and seemed down to earth. I asked if he could help me drive my car to 200,000 miles and he thought he could. I felt that this was the best shop I had evaluated and decided to become a customer.The first issue needing attention was to repair the air conditioning system. An inspection revealed that some of the coolant lines had corroded and needed replacement. Mitchell outlined several repair options estimating the cost of each. The highest was replacing all lines with the factory assembly. A lower cost solution would be to replace individual failed lines with off-the-shelf parts. I chose this option and the A/C is still well running today.During the past years Mechanics Direct has performed many repairs and has always consulted with me outlining options which would help lower costs while still providing safe sound repairs. To date the car has travelled a total of 221400 miles, pretty doggone good for a 2001 auto.Mechanics Direct will also provide a loaner vehicle if my vehicle needs to be held for repairs. I feel that their customer service is top-notch, their mechanics are knowledgeable and do good work, and since 2010 Mechanics Direct has provided me with great service at reasonable cost.