Lowell Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

Very good services, Thank You.

Hi Godfrey- Thank you for your 5 star review!

- Mechanics Direct
5

Amazing people and great service. You can TRUST Mechanics Direct to give you a fair and honest evaluation of your car, and repair it right.

5

I ve been dealing with Mechanic Direct for last 2 yrs.I was waiting to see their consistency and proffosionalisam on service.And now it's time to say that,they are the best in Lowell if you love your car.Thanks to Mich and the entire crew .

Thank you Chandran for your wonderful review!

- Mechanics Direct
5

I HAVE BEEN DEALING WITH MECHANICS DIRECT FOR 11 YRS, AND GROWING, I JUST HAD ME AND MY FAMILY'S VEHICLES SERVICED AGAIN AS ALWAYS VERY PLEASED ALWAYS MORE FOR YOUR VEHICLE AND ALOT LESS OUT OF YOUR POCKET ! NO ONE IN THE MERRIMACK VALLEY AREA COMES CLOSE TO THE SERVICE THIS BUSINESS PROVIDES,THEY WILL NEVER SELL YOU ANYTHING YOU DON'T NEED (NEVER) SINCERELY THANK YOU AGAIN TO THE MECHANICS DIRECT FAMILY , AND CREW ! YOURS TRULY THE SHANAHAN FAMILY.....

5

After a number of years of having my Lexus LX470 maintained by the dealer I searched for a less expensive alternative. I interviewed a number of shops that were Lexus qualified and based on the interviews I decided that the Mechanics Direct would be my best choice. Their mechanic training certificates indicated proper training, the front office staff seemed knowledgeable and able to relate to not-so-mechanically-inclined customers. The company appeared to be well organized and efficiently run and should be able to provide support well into the future. Mitchell (owner) was friendly and seemed down to earth. I asked if he could help me drive my car to 200,000 miles and he thought he could. I felt that this was the best shop I had evaluated and decided to become a customer.The first issue needing attention was to repair the air conditioning system. An inspection revealed that some of the coolant lines had corroded and needed replacement. Mitchell outlined several repair options estimating the cost of each. The highest was replacing all lines with the factory assembly. A lower cost solution would be to replace individual failed lines with off-the-shelf parts. I chose this option and the A/C is still well running today.During the past years Mechanics Direct has performed many repairs and has always consulted with me outlining options which would help lower costs while still providing safe sound repairs. To date the car has travelled a total of 221400 miles, pretty doggone good for a 2001 auto.Mechanics Direct will also provide a loaner vehicle if my vehicle needs to be held for repairs. I feel that their customer service is top-notch, their mechanics are knowledgeable and do good work, and since 2010 Mechanics Direct has provided me with great service at reasonable cost.

4

Very good service nice people

5

I've been an extremely satisfied customer of Mechanics Direct for nine years. We have all of our family vehicles serviced there. Mitchell and his team are top notch, and the work is always done right the first time, at a great price. All recommended work is explained clearly and in detail beforehand, and nothing is done without the customer's knowledge and consent. From standard maintenance to major repairs, I wouldn't go anywhere else. I highly recommend Mechanics Direct. Your only regret will be that you didn't know about them sooner.

5

I have been going to Mechanics Direct for many years and have always had a great experience! I have a 1999 toyota and they have helped me keep it running in tip top condition. In addition, they have given me a list of priorities, so that I know if something is a safety issue that should be addressed right away or if something can wait. Compared to the dealership, I have saved a lot of money over the years and I feel that they are more thorough and treat my car like it was there own.In all my years of going there, I have always felt that they are honest and friendly with a great staff. I highly recommend Mechanics Direct for great service and price. Was just back the other day and had another great experience!

5

Mitch is always great about figuring out problems and working on them until it's right, even if it takes several visits. They are always friendly and respectful and explain everything really well.

Thanks for your loyalty Amy!

- Mechanics Direct
5

I was very pleased with the meticulousness review of the my car and the assessment of the repairs that needed to be done. I brought my car to Mechanicsdirect because my car failed inspection at another shop that would not complete the repairs. The car failed inspection because of a exhaust system and duct tape holding the bumper on. I thought those things were going to be very expensive to replace but Mechanicsdirect fixed them without replacing them. There were other problems with the car which were safety issues that the other shop did not catch such as rear brakes. Also I had been refilling antifreeze every couple of months and had asked the the previous shop about the leak and they didn't find it. Mechanic direct found the problem even thought I didn't mention it. I have had engine light alerts ever since I bought the car used and now for the first time the engine light are gone! Having a free loaner was also a great convenience. There was a great deal of work to do on the car but Mechanicsdirect got it back to me as promised by 5 pm. Outstanding service!!

Carole- We really appreciate you taking the time to review us in depth. Looking forward to seeing you next time!

- Mechanics Direct
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