The employees are always extremely friendly and helpful. Services are always performed to a a high standard and I feel that I get a great value each time. Along with their services, they also sell used cars and will work with you to help you find the car that you want at an affordable price. I bought a 2001 Subaru Forester and a 2010 Subaru Tribeca from them and both cars were in great condition and sold to me at an amazing price. Definitely recommend Mechanics Direct!